Introduction Tips for Success
Payments Technical Questions
What is an Expert?An Expert is a user who has gained credibility and earns money for answering questions. Whenever a user posts a question, he can choose to send it as a paid private question to a specific expert, in which case the answering expert receives a portion of the payment. Experts questions are private, and are shown only to the asking user and the assisting Expert. Why would I consider to be an Expert on The American History Club?- Earn money while having fun!
- Flexible hours (we're open 24/7).
- Work from home.
- Focus your attention on the people who appreciate you the most.
How much can I earn as an Expert?You can earn between 30% and 40% of the income for each Expert question you answer, depending on your user rating on that month. The default Expert question price is $12.99 and you can set the price charged on questions you answer on the Expert Setting page. Note that the more authoritative you are the more people will be willing to pay you per answered question . How do I become an Expert on The American History Club? Is it free to become an Expert?Yes, it is absolutely free, with no hidden costs. How do I choose the area of my expertise?You don't have to. The system identify the top experts to each question automatically. You can choose topics you want to avoid by adding a list of stop words separated by commas, on your Expert Settings tab on the Update Profile page. If you still prefer to narrow down questions sent to you to a specific list of keywords, you can do so by adding a list of required words separated by commas, on your Expert Settings tab. Please note that setting required words will reduce the number of questions sent to you. How do I know of new questions sent to me? You will be notified of any new question sent to you, by a notification stating this is a private question. In addition you will see all questions waiting for your answer on a special section called Private Expert Assistance, above the Latest Activity (on the right panel). How can I get more Expert questions? How can I give users a good experience and make them return to ask me?- Give accurate helpful answers, both to paying and community questions.
- Paying users expect to get a timely response.
Why should I increase my authority? How can I increase my authority?- Write high quality articles on your blog. Good articles are featured on the homepage.
- Answer to users' free questions helpfully. You will both show your knowledge to readers and get votes.
- Comment on other users blog posts. They will comment on your blog posts in return and increase your posts popularity.
How is the list of suggested Experts chosen for a question?The system identify the top experts to each question based on text analysis and the experts Authority Rank. Those experts are than suggested to the user asking the question, from which he chooses the one he likes. What is the Authority Rank?The Authority Rank is an automatically calculated rank given to each expert. The authority technology takes in account your contribution to the community, your user rating and some other factors related to your activity on the site. Note that the Authority Rank is just a mathematical way to represent what users think about you. When you take an active part on the community, users see it and see you as an authority. How is my portion calculated? For any payment made in order to get an answer from you, you get 30% plus 1% for any difference between the positive and negative votes you have received throughout the month, with a maximum portion of 40%. For example, if on June you have received 8 positive votes and 1 negative, your portion would be 37% of all questions asked throughout that month. What are the payment options?We pay via Paypal. Sign up a free Paypal account and update your payment email address on the Expert Settings tab, to which we will send your payments. When do you issue the payment?Payment of the confirmed balance is issued at the 10th of each month, as long as it reached the minimum payment amount . What is the pending balance?
The pending balance is your portion of the payments made for your answers, paid during the last 30 days. If after 30 days a payment was not refunded, your portion is moved from the pending balance to the confirmed balance. What is the confirmed balance?
The confirmed balance is your portion of all payments made for your answers, minus the pending balance and the payment already paid to you. Is there a minimum payment amount?Yes. The minimum payment amount is $50 aggregated. I believe a mistake was made with my payment. What should I do?Please contact us. Can I donate my payment?Yes you can donate your payment to any organization you want to. In such a case you can add a special honor tag to your profile. How can I find my answers on the site?The best way to find old answers is by using the search functionality at the top right. You can also find your recent answers on your profile page. What happens if the user requests a refund?If a user requests a refund, the portion of his payment for that Expert question will be removed from your payment. Why wouldn't people request a refund after getting an answer? First, we believe that some honest people still exists :-) Second, when a user requests a refund he is notified that: - He will not get any further discounts in the future.
- All experts could see his refund, on future questions.
- The expert helped him is going to be notified of the refund and it's reason.
If someone thinks about using our website for more than one question, he will not request a refund for nothing. How can I set the price for questions I answer?You can set the price users will be charged per question on the Expert Settings tab, on the Update Profile page. I am taking some days off, how can I temporarily disable my account?You can uncheck the Account Enabled option on the Expert Settings tab. You can later on set it back any time you like. How can I set the days of the week I am usually offline?You can uncheck those days on the Active Days setting available on the Expert Settings tab. Does the price effect my position on the suggested Experts list? No, the price does not effect your position on the suggested Experts list. It may effect the number of questions sent to you though. Can I ask users to contact me outside of The American History Club?No. Our rules forbid this. As an expert you must also make sure your contact information does not appear on the site. Can I stop getting notifications about Expert questions?No. You must always get notifications of Expert questions sent to you. You can disable all other notifications if you choose to. Can I talk to someone about information from an Expert question?No! The information discussed in Expert questions is private. Do I have to fill personal details on my Profile Page?You do not have the fill any details about yourself on your Profile Page, though we recommend you do. Whatever you choose to fill, must be accurate and updated at all times. Should I answer follow up questions?Yes. We allow users to ask up to 4 follow up questions on the same original subject up to 7 days after their payment was made. Users can have as much correspondence as needed in order to explain their question, as long as it is completed 7 days after their payment was made.
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